Cash & Carry
Items purchased at full price within 5 days of being moved to the Choose What You Pay collection are eligible for a store credit refund for the difference in price. Refunds will be issued in the form of a store credit, and cannot be applied retroactively. Your store credit never expires, and will automatically deduct from your next purchase at checkout.
We offer some of our items to send via Train or Bus depending on customer request. Other states Retailers can order via phone or email and we can send it to the nearest station or point.
Also, you can pick it up from the store located at Kochi, Kerala.
Door-to-door shipping service
For orders shipping to other states, we offer standard shipping for a flat fee of INR 150 or less per order and expedited shipping for a flat fee of INR 500 or less per order.
Orders over INR 500 (excluding duties, taxes, and shipping) will receive free standard shipping.
What are the delivery charges?
Delivery charge varies with each region.
Magnetbags by Real Craft incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
For Products, if a Rs 40 charge for delivery per item is applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that the Magnetbags or our courier partners have a holiday between the day you’re placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and we, the Magnetbags do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
- Magnetbags offering the product.
- Product’s availability with the Magnetbags.
- The destination to which you want the order shipped to and location of the Magnetbags
Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Magnetbags?
There are NO hidden charges when you make a purchase on Magnetbags. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Magnetbag’s shipping policy.
Why does the estimated delivery time vary for each seller?
You have probably noticed varying estimated delivery times for Magnetbags of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner’s time-to-deliver in your location.
Please enter your default pin code on the product page (you don’t have to enter it every single time) to know more accurate delivery times on the product page itself.
Magnetbags does not/cannot ship to my area. Why?
Please enter your pin code on the product page (you don’t have to enter it every single time) to know whether the product can be delivered to your location.
If you haven’t provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
- Whether the Magnetbags ships to your location
- Legal restrictions, if any, in shipping particular products to your location
- The availability of reliable courier partners in your location
At times Magnetbags prefer not to ship to certain locations. This is entirely at their discretion.
Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
I need to return an item, how do I arrange for a pick-up?
The procurement of CoD option is completely a concern and under the authority of Magnetbags.
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
For items listed as “In Stock”, Magnetbags will mention the delivery time based on your location pin code For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
The Magnetbags might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
‘Pre-order’ or ‘Forthcoming’
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)
‘Out of Stock’
Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.
The item is popular and is sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned by the Magnetbags.
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.
This product is no longer available because it is obsolete and/or its production has been discontinued.
‘Out of Print’
This product is not available because it is no longer being published and has been permanently discontinued.
Does Magnetbags deliver internationally?
Yes, Magnetbags deliver items internationally with the standard freight charges.You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is correct.
Magnetbags a product by Real Craft