General questions

We deliver across the country to over 12000 Pin codes. These deliveries are made through reputed courier companies. Since there is a constant addition of pin codes, the exact number might vary from time to time.

Yes, through a manual order placement through email, to our corporate gifting link you can place orders outside India. And special courier charges may apply.

The general delivery timeline is 7 to 9 business days (metro cities) and 10 to 15 business days (non metro cities) depending on the delivery address pin code.

Deliveries are made through third party courier companies. All deliverable pincodes are pre populated in the backend.
Serviceable pincode (area) can be checked on the check out page of
In case the pincode (area) you live in is not a part of the serviceable list; an error message will be displayed.

  1. Credit Cards ( Visa / Master) 
  2. Net Banking across Banks 
  3. Debit Cards (Visa / Master)
  4. PayTM

We will shortly be adding American express, Cash on Delivery and EMI options.

  1. Payments are accepted through certified third party payment gateways. Currently all Visa and Master Credit cards will be accepted.

  1. Payments are accepted through certified third party payment gateways. These gateways are certified for all security aspects.

  1. Yes, one can pay through net banking. You need to select net banking as an option on the checkout page and you will be redirected to the payment gateway. You will need to select net banking and the bank you wish to pay from and make the payment.

  1. Creating an account on Magnetbags to place an order is not necessary, but you will enjoy certain benefits and special privileges if you have an account.

  1. There are various benefits of creating an account on Magnetbags, some of the benefits are marketing information on promotions and products, special offers to registered customers.
    You will also not need to input the address for the new orders unless there is a change in address. You can also log in review the order history of all the transactions done on that account.

Other questions

For Products, if an Rs 40 charge for delivery per item is applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free

We use 3rd party courier companies for deliveries. Most Courier companies generally attempt 3 times to deliver the products. They also leave a note for a call back in case the door is unanswered The courier company itself may leave an intimation for you or may call you to check for a time convenient to deliver, in case they don’t find you at home. Please contact the courier company and the earliest and give them a delivery time that will suit your schedule.

You cannot place the order online and collect from the store. All orders placed online will be sent directly to the shipping address mentioned while placing the order.

To know the terms of the warranty, kindly visit the link given below:

Once products are delivered to you as per the original order, there is no refund or exchange possible. In case there is a manufacturing defect, then the product can be exchanged. In case of a manufacturing defect, please contact [email protected].

Orders can be cancelled within 4 Hours of placing the order. To cancel your order please send us an email on [email protected] or call us on 9037000036 with your name, order number, order date and your mobile number. Our team will confirm the cancellation.
Orders cannot be cancelled post 24 hours of order placement.

All products shown on the web store are products in stock. In an exceptional case where the product ordered by you is out of stock, the same will be communicated to you within 72 hours and a refund will be processed immediately in case you wish to cancel the order.

Step 1: You will receive an order confirmation on Email and SMS on the registered email address and Phone Number
Step 2: As soon as the order is shipped you will receive another email and SMS on your registered number with the tracking details.
You can also log into your account and view the shipping details.

We don’t accept changes in the order once they are placed. However If changes are communicated within 24 hours, we might be able to make the change in the order or the address of delivery.


You can write [email protected] for all bulk orders; we will assist you with quotes and information based on the emails.

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